- Your initial £100 deposit is to secure your place initially and will be deducted from the total balance of £1,149 - Leaving a balance of £1,049 before 31/03/2026

 - Your £100 booking deposit is non refundable once your booking is confirmed

 - If you wish to cancel your booking then we must be informed in writing, if cancelled before the 31/03/2026 then your £100 deposit is retained by ourselves, If you cancel after the 31/03/2026 and before 01/05/2026 then we will refund 50% of your total balance paid. If you cancel after 01/05/2026 then the total balance paid will not be refunded.

 - If you have not paid your full balance by 31/03/2026 then Pedalz reserves the right to re-sell your place without prior notice.

 - In the unlikely event that we have to cancel the trip due to circumstances outside of our control (excluding Force Majeure) then we will refund 100% of your booking 

 - If your booking cannot happen by Force Majeure then we will not be in breach of contract or liable for any form of compensation. As a gesture of goodwill, We will refund 50% of any payments made if a cancellation is caused by events amounting to Force Majeure. A Force Majeure event is an unforeseeable, unavoidable, external event which includes, but is not limited to, warfare, riots, civil unrest, terrorist activity, government regulations, industrial dispute, weather, epidemics, pandemics, natural or technical disasters, nuclear war or similar events beyond our control.

 - Where we help to arrange a booking for you, for sports equipment, sports lessons, guiding or lift passes, taxis, transfers in vehicles not operated by us, etc. we do so as a complimentary service. We have no control over the provision of the goods and services provided and we cannot accept any liability for the goods and services provided or for the acts or omissions of the companies or any of their employees or other personnel.

 - Pedalz Limited shall not be held liable for any loss or damage of property, delay or costs connected with, or arising out of, adverse weather conditions, including blocked roads, missed flights and airline delays.

 - Pedalz Limited will not be held responsible for any theft or loss of any personal possessions from our vehicles. We will take all reasonable steps to ensure the security of guests’ personal possessions. However, the primary responsibility lies with the client.

 - It is the responsibility of the individual to ensure the safety of all their own personal possessions, documents and equipment.

 - Pedalz Limited cannot accept responsibility for guests missing flights for any reason and no credit or refund will be given if you are unable to take up a component of your holiday as a result

 - You are responsible for any damage caused to the property by yourself, any damages caused will be paid directly to the property by yourself before departure and is not the liability of Pedalz.

 - It is a condition of booking that all clients have personal travel insurance, as Pedalz Limited does not provide travel insurance to its Clients. It is your responsibility to ensure that you have relevant and adequate insurance covering: accident, third party risks, mountain sports, Bike park/lift assisted mountain biking, illness or any other mishap during the entire period of your holiday (including travel to and from resort), costs incurred from damage to property or adjacent properties during your stay caused by you or any member of your party, your employees or your visitors to the property. We also recommend that you take out adequate insurance to cover your personal possessions.

 - We are not "MTB or mountain guides" therefore we cannot guide you, we will provide "group rides" within the package, however participating in these group rides is at your own risk and Pedalz Limited accepts no liability for any injury or damage sustained to yourself or your equipment during the duration of your stay.

 - The rider is fully responsible for their actions whilst attending any group rides. We shall not accept responsibility for the actions of other riders nor the consequences of their actions. The rider is responsible for providing their own insurance protection while attending the group ride. Any accident or injury caused by a riders actions and/or a 3rd party will be the full responsibility of that rider and/or the 3rd party. The rider agrees that they are physically and mentally capable of riding the distance advised by the ride leader. If they decide to change their route then they shall be responsible for any and all consequences of this action. The rider agrees to wear, as a minimum, a suitably designed cycling specific helmet during the whole ride. We reserve the right to refuse participation in the ride if this is not met. The rider confirms that the bicycle they are riding and all of their equipment is of a suitable standard and state of trail worthiness. In particular, mountain bikes should be capable of performing for the longest distance ride available, and over the roughest terrain anticipated. The guided route is shown for advice only and we do not insist that participants use the route shown. Therefore, if the rider chooses to ride a section, it is entirely their own choice. If they choose a different route to avoid obstacles they decide are beyond their capabilities, they do so entirely at their own risk. By taking part in the ride, the rider consents to photography, audio & video recording and its/their release, publication, exhibition, or reproduction to be used for promotional purposes by us and its affiliates and representatives. The rider releases us from any liability connected with the taking, recording, digitising, or publication of interviews, photographs, computer images, video and/or or sound recordings. The rider waives all rights they may have to any claims for payment or royalties in connection with the publication of these materials.